Frequently Asked Questions

When & Where will i receive my account details.

You will receive your account information instantly via email upon completing your purchase. Please double-check the accuracy of the email address you provide during the checkout process, as this is where your account details will be sent. Additionally, be sure to check your spam folder if the email doesn't appear in your main inbox

Does my account come with any warranty?

Every product available at Gee Smurfs includes a minimum of a 30-day warranty, provided at no extra cost. You can activate this 30-day warranty through our Discord channel in case of a ban.

Please note that this warranty specifically applies to bans related to botting. For issues like trolling, flaming, hacking, and similar violations, we do not offer account replacements

How do i change the Email/Password to my new account?

To update any login information, simply log in to the Riot Games website, where you'll have the option to make changes

Can any of my main accounts get banned because a bought a smurf?

No. None of your accounts will get banned or be at risk due to buying a smurf account. The truth is MANY high elo plays & pros have smurf accounts that they play on all the time!

Why should i buy a smurf?

  1. Accelerate Your Climb.

Numerous high-elo players and professional gamers maintain smurf accounts, reserving their main accounts for peak performance. By doing so, they increase their chances of winning, facilitating a faster climb over the long term.

  1. Experiment with New Champions or Play with Friends.

Have you ever wanted to test out a new champion or enjoy ranked matches with friends without the anxiety of affecting your LP on your main account? Now you can! Initiate a game on your smurf account, allowing you to play without the concern of impacting your primary account's ranking.

I bought an account but i cant play ranked on it?

To access the 'ranked' game mode in League of Legends, you must reach level 30 or higher and unlock a minimum of 20 champions. If you find yourself unable to play ranked matches, it is typically due to these two issues. Please ensure that your account meets both criteria: possessing 20 or more champions and being at least level 30.

I got banned for hacking/trolling/abusive chat. Does your warranty cover this?

Sorry but no. We make it very clear that our warranty only covers you any issues/defects that we are at fault for. If you get the account banned yourself for bad behavior or something similar then we cannot replace the account.

P.S We have a script that we use which tells up the exact time & reason the account was banned, there is no use in lying to us!

Please feel free to contact us if you have any other questions that have not been addressed.

  • Lifetime Warranty

    ComplimentaryLifetime Warrantyfor Our Valued Returning Customers!
    All returning customers are entitled to aFREE LIFETIME WARRANTY!To initiate this warranty, please reach out to us via Discord.

  • 24 Hours Customer Support

    Should you have any question or something go wrong, Feel free to contact us via our live chat.It is very important to me that customers have a good experience please do not hesitate to contact us if you need to.

  • Instant Delivery

    Round-the-Clock Instant Delivery!
    Upon completing your payment, you will be automatically redirected to a 'thank you' page. Simply click 'Release Codes' to obtain your account login credentials.